At Aime Leon Dore, your satisfaction means everything to us. If something isn’t right, we’ll make it right. Please read our policy carefully before initiating a return.

1. Eligibility for Returns

We accept returns if:

  • The item is unworn, unused, and in its original condition
  • All original tags and packaging are intact
  • The return is requested within 14 days of receiving your order

We reserve the right to deny returns that do not meet these conditions.

2. Non-Returnable Items

The following cannot be returned:

  • Final Sale or Clearance items
  • Underwear, socks, or personal hygiene products
  • Custom or personalized products
  • Gift cards or digital products
3. How to Request a Return
  1. Email us at [email protected] with the subject: Return Request – [Order Number]
  2. Include your full name, order number, and reason for return
  3. Wait for our confirmation before sending anything back

Unauthorized returns will not be accepted.

4. Return Shipping

Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect. We recommend using a tracked service — Aime Leon Dore is not liable for returns lost in transit.

5. Refund Process

Once we receive and inspect your return, we’ll notify you of approval or rejection. Approved refunds are processed to your original payment method within 5–7 business days. Original shipping fees are non-refundable.

6. Exchanges

We don’t offer direct exchanges. Simply return your item for a refund and place a new order at aimeleodore.com.

7. Damaged or Faulty Items

Received something damaged? Contact us within 48 hours of delivery with clear photos. We’ll prioritize a replacement or full refund at no extra cost.

8. Late or Missing Refunds

Haven’t received your refund after 7 business days?

  1. Check your bank account or payment statement
  2. Contact your bank or payment provider
  3. Still nothing? Reach out to us directly

Contact Us 📧 [email protected]

🌐 https://aimeleodore.com/